General Terms and Conditions

General Terms and Conditions of agile-living

§1 Validity towards entrepreneurs and definitions of terms

(1) The following General Terms and Conditions of Business apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither their commercial or independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of a contract apply to orders placed via our online store .

(2) If the contract is concluded, the contract is concluded with

Bettina Ruggeri
Therese-Giehse-Allee 110
D-81739 Munich


(3) The presentation of the goods in our online store does not constitute a legally binding contractual offer on our part, but are only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a binding offer for the conclusion of a purchase contract.
(4) Upon receipt of an order in our online store, the following provisions apply: The consumer submits a binding contract offer by successfully completing the order procedure provided in our internet store.

The order is placed in the following steps:

1) Select the desired goods
2) Confirm by clicking on the "Order" button
3) Check the details in the shopping cart
4) Click on the "Paypal" button

Before submitting the binding order, the consumer can press the "Back" button in the Internet browser they are using after checking their details. the website on which the customer's details are recorded and correct input errors or cancel the order process by closing the Internet browser. Internet browser to cancel the order process. We confirm receipt of the order immediately by means of an automatically generated e-mail ("order confirmation"). With this we accept your offer.

(5) Storage of the contract text for orders via our Internet store: We will send you the order data and our GTC by e-mail. e-mail. You can also view the GTC at any time at For security reasons, your order data is no longer accessible via the Internet.

§3 Prices, shipping costs, payment, due date

(1) The prices quoted include statutory VAT and other price components. Any shipping costs are added.

(2) The consumer has the option of paying via PayPal

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch immediately. Delivery will be made within 5 working days at the latest. In the case of payment in advance, the period for delivery begins on the day after payment order to the bank commissioned with the transfer and for all other payment methods on the day after conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline shall end on the next working day.

(2) The risk of accidental loss and accidental deterioration of the goods sold shall also sold item shall not pass to the buyer until the item is handed over to the buyer.

§5 Retention of title

We reserve title to the goods until the purchase price has been paid in full.


§6 Right of withdrawal of the customer as a consumer:

Right of withdrawal for consumers

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to their commercial nor their independent professional activity:

Withdrawal policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us
Bettina Ruggeri
Therese-Giehse-Allee 110
D-81739 Munich

by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from to withdraw from this contract. You can use the attached sample withdrawal form, but this is not mandatory.

Consequences of withdrawal

If you withdraw from this contract, we will have returned to you all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the of this contract to us or hand them over to us. The deadline is met if you send the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods.

End of the withdrawal policy


§7 Withdrawal form

Sample withdrawal form

(If you wish to withdraw from the contract, please fill out this form and send it back to us.)
To :
Bettina Ruggeri
Therese-Giehse-Allee 110
D-81739 Munich

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)


Ordered on (*)/received on (*)


Name of the consumer(s)


Address of the consumer(s)


Signature of the consumer(s) (only for notification on paper)




(*) Delete as appropriate.

§8 Warranty

The statutory warranty regulations apply.

§9 Contract language

The contract language is exclusively German.


§10 Customer service

Our customer service for questions, complaints and claims is available on weekdays from 8:30 am to 17:30 under

Phone: +49 179 5122527

at your disposal


Status of the GTC Nov.2023

created with