Living Feedback

“THE CLEARER AND MORE SELF-EVIDENT SOMETHING IS FOR US,
THE MORE WE HAVE TO PAY ATTENTION TO PRECISE FORMULATIONS”.

[Marshall B. Rosenberg]

want to be part of this?

With our training we want to reach people who want to learn and try out constructive feedback.

We encounter feedback everywhere in our working lives.

We need feedback from our customers, from our team members, other departments, the appraisal interview with our boss.

At the same time, I often experience insecurity with this topic in my work environment, which has an inhibiting effect on teams and their success.

With our training we want to create clarity on the topic of feedback and try out a constructive way of dealing with feedback with the help of non-violent communication (M. Rosenberg).

All training sessions can be conducted both live and remotely.

In a remote setting, we offer many opportunities and examples of remote collaboration in teams. This supports with additional know-how for remote-first work.

Inhalte des Trainings

Feedback

Definition of Feedback, Problem-Owner, Johari-window, 4-W Model

Aufrichtigkeit

Basics of Nonviolent Communication.
Self-empathy, non-violent self-expression and empathy

Umgang mit Triggern

Nonviolent handling of difficult situations. Anger process, dealing with beliefs.

conflict conversation

Developing an empathetic attitude. Having difficult conversations. Self-care.

ORGANISATIONAL ASPECTS

TIME INVEST

The training includes two working days for a face-to-face training and 3 days for the remote version.
On the first day we work from 10am-6pm.
On the second day from 9-17 hrs.

SEMINAR LOCATION

For in-house training, the premises, including catering if necessary, are organised and provided by the client.

For online trainings we work with Zoom and Miro.

PARTICIPANTS AND TRAINERS

We will probably train with two trainers and possibly an assistant. The number of participants can vary live from 12 to max. 16 participants.

In online trainings we can increase the number of participants to 25.

SEMINAR FEE

Our fee is calculated from our participant flat rate plus VAT.

WHAT TO EXPECT IN THE TRAINING

  • Exchange and inspiration
  • Who has the problem?
  • Feedback and sincerity
  • Basics of non-violent communication
  • Role plays & trying things out
  • Extensive working material and exercise cards that you can use in your everyday life
  • Outlook and information for further exercises that can support you after the training.

THIS IS HOW WE WORK

In live training sessions, the participants contribute their experiences on the topic and can try them out directly after short impulse lectures in subsequent training units.

In remote settings, participants can also contribute their experiences on the topic and, after short impulse lectures, directly test them in subsequent training sessions in breakout rooms.

We offer regular reflection sessions so that you can integrate what you have learned into your everyday life in the best possible way.

We work in small groups, plenary sessions and in pairs and look at the principles behind the agile way of working.

Comments from participants

"The concept of 'living feedback' based on Nonviolent Communication has already contributed to my well-being, because I have been able to actively use it (in parts) directly in both private and professional contexts."
"The work materials to accompany the practice tasks are clearly structured and lovingly designed. They were provided to take away and as a support for thoughts."
"There was a very positive, welcoming atmosphere. The course material and the presentation were very modern and it aroused curiosity. The training was broken up by very descriptive role plays and made for great atmosphere."
"A logbook was used in the training, which allowed continuous reference to personally relevant situations."
"Exceptionally detailed and very well structured preparation of the training."
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